1. Introduction
Thimze Media (“we”, “our”, “us”) operates the website print.thimzemedia.com, providing printing, branding, and custom merchandise services.
We are committed to protecting your personal data in compliance with applicable laws, including:
- Nigeria Data Protection Act (NDPA) 2023
- Nigeria Data Protection Regulation (NDPR) 2019
- General global data protection principles (including GDPR standards where applicable)
By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect
- Full name
- Email address
- Phone number
- Billing and delivery address
- Company/business name
2.1 Order & Transaction Data
We may collect:
- Products ordered
- Custom specifications
- Uploaded design files
- Payment status and transaction references
We do not store full card details. Payments are handled by secure third-party processors.
2.2 Uploaded Design Content
You may upload logos, artwork, or other materials.
- These are used strictly for order fulfillment
- You retain ownership of your content
- We do not reuse or resell your designs without consent
2.3 Technical & Usage Data
Automatically collected data includes:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
3. Legal Basis for Processing
We process your data based on:
- Contractual Necessity – to fulfill your orders
- Consent – for marketing communications
- Legal Obligations – tax, compliance, fraud prevention
- Legitimate Interests – improving services and user experience
4. How We Use Your Information
Your data is used to:
- Process and deliver orders
- Communicate updates and support
- Customize your experience
- Improve our platform and services
- Send marketing messages (only if you opt in)
- Detect and prevent fraud
5. Sharing of Information
We only share data when necessary:
5.1 Service Providers
- Payment processors
- Delivery/logistics companies
- Hosting and IT providers
5.2 Legal & Regulatory Authorities
When required by law or to protect our legal rights.
5.3 Business Transfers
In the event of a merger, acquisition, or restructuring.
6. International Data Transfers
Your data may be processed outside Nigeria where our service providers operate.
We ensure appropriate safeguards such as:
- Secure hosting environments
- Data protection agreements with third parties
7. Data Retention
We retain your data only as long as necessary for:
- Order fulfillment
- Legal and tax obligations
- Dispute resolution
After this period, your data is securely deleted or anonymized.
8. Data Security
We implement appropriate safeguards, including:
- SSL encryption
- Secure servers
- Restricted access controls
While we take strong precautions, no system is completely secure.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Withdraw consent
- Object to processing
- Request data portability
9.1 How to Exercise Your Rights
Send a request to our email: info@thimzemedia.com
We will:
- Respond within 30 days
- Verify your identity before processing requests
10. Cookies & Tracking Technologies
We use cookies to:
- Ensure website functionality
- Analyze traffic and performance
- Improve user experience
10.1 Types of Cookies Used
- Essential Cookies – required for site operation
- Analytics Cookies – track usage behavior
- Marketing Cookies – used for ads (if applicable)
You can control cookies through your browser settings.
11. Marketing & Communications
We may send promotions, offers, updates only if you opt in or you are an existing customer.
You can unsubscribe at any time.
12. Data Breach Notification
In the event of a data breach, we will investigate immediately and notify affected users where required. We would also comply with regulatory reporting obligations.
13. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
14. Children’s Privacy
Our services are not intended for individuals under 13.
We do not knowingly collect data from children.
15. Limitation of Liability
- We do not guarantee absolute security
- We are not liable for breaches beyond our reasonable control
- Third-party service providers operate under their own policies.
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised date.
Need help?
Contact us at info@thimzedia.com for questions related to privacy.
