Frequently Asked Questions

When should I expect my order?

We deliver most products within 3 to 5 working days, while some items may take 5 to 7 working days. For delivery times specific to a product, please refer to its product page.

What’s the minimum number of prints I can order?

Minimum quantities differ across products. See the product page for details.

How can I place an order on your website?

You can place an order on print.thimzemedia.com by selecting your preferred product, adding it to your cart, and completing checkout with payment.

Alternatively, you may send your order details via email to orders@thimzemedia.com or contact our customer support team on WhatsApp at 09076289706.

Can I see a physical sample before ordering?

For special or one-of-a-kind projects, you’re welcome to share your sample with us. Contact our sales team to discuss the details.

Email us at orders@thimzemedia.com or send a message on WhatsApp to 09076289706.

If I request a design, will I receive a sample before the final delivery?

Yes! A JPG/PDF of the design is typically sent to you for approval. You can then provide feedback before the final design is produced.

What lamination options are available for your paper products?

We provide both matte and gloss lamination options for all our paper and card products.

What is the difference between Matte and Glossy Lamination?

Gloss lamination gives your prints a vibrant, shiny finish but can create glare, making it harder to view from certain angles. Matte lamination, on the other hand, reduces glare and gives your cards or paper a smooth, elegant, and luxurious feel.

Still got questions? Chat with us on Whatsapp